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• malanshapiroebcc wrote a new blog entry:

  July 25, 2023

  The 7 Factors Behind Call Center Agent Attrition

  Just like any industry, the call center industry can suffer from high employee turnovers. This is known as call center attrition. Call center attrition is defined as the rate at which call center agents resign their posts in the company. If your...

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  • #call center
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  • #call centers
  • #HR
  • #employees
  • #employee retention